Avis sur la vie privée
Nous (également désignés par « Nous », « Notre » ou « Nos ») nous engageons à protéger vos Données à caractère personnel et votre vie privée.
La présente Politique de confidentialité explique comment nous collectons et conservons les informations que vous fournissez via le site web https://sentetrocelure.com (Sente Trocélure).
Les principes suivants seront respectés :
Nous souhaitons vous permettre de prendre des décisions éclairées sur l’utilisation et le traitement de vos Données personnelles. Nous utilisons différentes méthodes et procédures pour vous fournir des informations claires et pertinentes. Lorsque nous estimons que des précisions particulières sont nécessaires, nous vous les communiquerons au moment opportun. Nous restons également à votre disposition pour répondre à toute question concernant nos pratiques en matière de données, les paramètres de contrôle de votre compte ou toute limitation de service applicable.
1. Le périmètre?
This Policy explains the types of personal data that Sente Trocélure collects about individuals, and how that data is processed, shared with third parties, stored, and secured.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, “processing” means any activity involving the collection or use of personal data. This includes organizing, managing, structuring, and storing personal data.
Our services are intended for a general audience and are not designed for persons under 18 years of age. We do not knowingly request or collect information from persons under 18 years of age, and we do not knowingly allow them to use our services. If we discover that we have collected information about a child, we will delete it as soon as reasonably possible.
2. Quelles données personnelles détenons-nous sur vous ?
When you access our service or service channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide it to us. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when third-party partners share your information with us.
3. Vous n’êtes pas tenu de communiquer des données personnelles à l’entreprise, et ce choix n’entraîne aucune conséquence.
Toutefois, vous n’êtes pas tenu de nous fournir des données à caractère personnel. Dans certaines circonstances, le choix de ne pas fournir certaines données à caractère personnel peut limiter notre capacité à fournir les services ou empêcher les utilisateurs d’accéder au site web.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal data:
Cela inclut les informations relatives à vos journaux d’activité en ligne et à vos données de trafic (y compris votre adresse IP, la date et l’heure d’accès), la langue utilisée, les journaux de plantage des logiciels, le type de navigateur et les informations sur l’appareil utilisé pour accéder au service. Les informations que nous collectons ne sont pas considérées comme des données à caractère personnel et ne peuvent pas être utilisées pour vous identifier.
Données à caractère personnel que Nous recevons de votre part : toute donnée à caractère personnel que vous choisissez de Nous fournir lorsque vous vous connectez, par Notre intermédiaire, à une plateforme de trading en ligne tierce.
Informations personnelles que vous fournissez directement à des plateformes tierces afin de faciliter le trading : ces informations comprennent votre nom complet, votre adresse, votre numéro de téléphone et votre adresse e-mail.
5. Transparency and reasons for processing your personal data
Your Personal Data are processed by the Company for the purposes described in this section, in line with transparent data management and security practices.
The Company uses your Personal Data only where there is a clear and appropriate reason. The following explains when the Company may process your Personal Data:
- You have consented to our processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- La Société ou un tiers peut traiter des données pour poursuivre des intérêts légitimes. Ce traitement peut notamment être nécessaire pour améliorer Nos Services ou défendre des droits en justice.
- Processing follows clear service standards.
Contact us by email for more details about how we process information and the measures we implement to protect it.
Below is a summary of the reasons we may use the information you provide, including for account, service, and security purposes concerning Personal Data.
Portée, Transparence
1. À votre demande, nous pouvons collecter vos Données personnelles et les partager avec des prestataires tiers pour vous aider à accéder à des services de trading numérique. Nous le ferons uniquement si vous nous demandez de l’organiser.
You have consented to the processing of your Personal Data for one or more purposes.
2. Pour répondre à vos demandes, questions ou préoccupations, nous pouvons avoir besoin de Données à caractère personnel pour traiter toute question que vous pourriez avoir concernant les Services.
Le traitement est nécessaire aux fins des intérêts légitimes poursuivis par la Société ou par un tiers.
3. Personal data is processed only when necessary for account management, platform security, and clearly stated service requirements.
Un traitement est nécessaire pour assurer des services de compte sécurisés et fiables.
4. Pour améliorer nos Services. Nous pouvons utiliser les Données à caractère personnel pour améliorer nos Services, notamment les rapports de plantage et de dysfonctionnement que nous collectons dans le cadre des Services.
Processing is necessary for the legitimate interests of the Company or a third party.
5. Pour prévenir la fraude et l’utilisation abusive de nos services
The processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
6. To carry out and manage activities that support the operation of our Services. These activities may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
Le traitement est nécessaire aux fins des intérêts légitimes de la Société ou d’un tiers.
7. We conduct analyses, including statistical analyses. To support decisions on various matters, we use different analytical techniques, including statistical methods.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
Afin de protéger nos actifs, nos droits et nos intérêts, ainsi que ceux de tiers, nous avons mis en place des processus pour exercer ou défendre des actions en justice
Nous pouvons traiter des Données à caractère personnel lorsque cela est nécessaire pour protéger nos droits, intérêts et actifs, ou ceux de tiers, conformément aux accords, conditions, modalités et politiques applicables.
Processing is necessary for the purposes of the legitimate interests of the Company or a third party.
6. Transfert de données personnelles à des tiers
La Société peut également partager des Données à caractère personnel avec des sociétés tierces qui nous fournissent des services, notamment des prestataires d’hébergement et de stockage, des services de données relatives aux adresses IP et des services d’analyse de l’expérience utilisateur.
Vous pouvez également nous demander de transmettre certaines Données à caractère personnel vous concernant à des plateformes de trading tierces. Dans ce cas, nous leur transmettrons les Données à caractère personnel que vous nous avez communiquées. L’utilisation de vos Données à caractère personnel par ces plateformes est régie par leurs propres politiques de confidentialité. Vos Données à caractère personnel peuvent être partagées avec plusieurs plateformes de trading.
La Société peut partager des Données à caractère personnel avec des entités liées ou des partenaires commerciaux. Ce partage peut fournir à la Société des ressources l’aidant à renforcer et à améliorer les produits et services proposés aux clients.
Lorsque cela est nécessaire pour protéger les droits ou les actifs de tiers, la Société peut appliquer des contrôles de compte appropriés, des mesures de sécurité et des procédures transparentes de traitement des données.
Nous pouvons également partager des Données à caractère personnel vous concernant avec des investisseurs, acquéreurs ou prêteurs potentiels de la Société ou d’une autre société du groupe lorsqu’une transaction pertinente est envisagée. Cela peut inclure le transfert ou la vente d’actifs appartenant à la Société ou à une autre société du groupe, ou s’inscrire dans le cadre de toute fusion, restructuration, consolidation ou insolvabilité impliquant la Société ou une autre entreprise du groupe.
7. Cookies and third-party services
Third-party services, such as companies providing advertising on our website or analytics services, may be used. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and remain there for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a certain period after you close your browser. They help the Website recognize you as a returning user and allow you to return to and use the website more easily.
Catégories de cookies :
Nous pouvons les utiliser aux fins prévues:
1. Cookies essentiels au fonctionnement du site
These cookies are necessary to access the features you have requested and to navigate our website. They are used to provide the information, products, and services you have requested from us.
They are also required to allow your device to download and stream data. This enables you to browse the website, use its features, and return to pages you have previously visited.
Les cookies collectent des données personnelles, comme votre nom d’utilisateur et la date de votre dernière connexion, afin de confirmer que vous êtes connecté au site. Les cookies de session sont supprimés lorsque vous fermez votre navigateur web.
2. Cookies fonctionnels
Les cookies nous permettent de vous reconnaître lors de vos visites sur notre site et de mémoriser vos paramètres et préférences.
Les cookies collectent des données à caractère personnel, telles que votre nom d’utilisateur et la date de votre dernière connexion, afin de confirmer votre connexion au site. Les cookies de session sont supprimés lorsque vous fermez votre navigateur web.
3. Cookies de performance
We use cookies to collect statistical data on site performance and help improve it. They also allow us to analyze how our website is used.
Cookies store anonymous data that is not linked to an identified or identifiable natural person. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been deleted
To block or delete cookies, change your browser settings. Below are links to help you do this in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all website functions and features may not work as intended if this occurs.
ONLINE TRACKING NOTICE
This service currently does not respond to Do Not Track signals.
8. La conservation de vos données personnelles
The Company will retain the Personal Data concerning you for as long as necessary to achieve the purposes for which it is processed, as described in this Policy, or for longer where necessary to maintain account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we retain to ensure it remains necessary.
9. Transferts de données à caractère personnel vers un pays tiers ou une organisation internationale
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and help ensure that data subjects can exercise their rights and access effective remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfert vers un pays tiers ou une organisation internationale offrant des garanties appropriées pour les Données personnelles, appuyées par des pratiques de sécurité transparentes, des normes claires de traitement des données et des contrôles adéquats visant à protéger les informations pendant le transfert.
- Le transfert est encadré par un accord clair entre les entités ou autorités publiques concernées, avec des conditions transparentes, des contrôles définis et des normes de service.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support the responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect information when it is processed across borders.
The Company may provide details on the security measures used to protect your Personal Data when it is transferred to third countries or international organisations. To request this information, please email info@sentetrocelure.com
10. Sécurité des données personnelles
We take appropriate organizational and technical measures to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We cannot be held liable for non-material, incidental, or consequential losses arising from the use or disclosure of Personal Data, including any disclosure caused by transmission errors, unauthorized access by third parties, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data concerning you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the Internet with absolute security. The Company cannot guarantee the security of Personal Data that you transmit to us online.
11. Liens hypertextes vers des sites web exploités par des tiers
Links to third-party websites and applications may be provided on our website. These websites and applications operate independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity carried out through them.
Before accessing or using a third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest reviewing them carefully before providing any Personal Data.
12. Changes to this Policy
Lorsque vous consultez des sites web ou applications de tiers, nous vous recommandons de lire leurs politiques de confidentialité avant de décider d’accéder à leurs services ou de les utiliser. Nous vous invitons également à réfléchir attentivement avant de leur fournir des Données à caractère personnel.
13. Vos droits relatifs à vos données personnelles
You have the right to ask Us to confirm whether Personal Data concerning you is being collected, to correct any inaccuracies, and to delete Personal Data that We no longer need. You may also ask Us to restrict certain types of processing of your personal information.
If you reside in the EEA, please consult this page:
These rights apply to the information you provide and to other Personal Data concerning you. You may request to exercise your rights by sending an email to the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copy. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request is likely to affect another person’s rights or freedoms, the Company may refuse to act on it or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask that incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for the processing; (c) You object, on grounds relating to your situation, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or where this is necessary to establish, exercise, or defend legal claims, protect the rights of another person, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you provided to the Company in a structured, commonly used, machine-readable format.
You may also ask the Company to transmit your Personal Data directly to another controller where technically possible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time, on grounds relating to your situation, to the use of Personal Data concerning you where the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
For direct marketing, You may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time to the processing by Us of Personal Data concerning you. This will not affect the validity of processing carried out on the basis of your consent before its withdrawal.
You may lodge a complaint directly with Us using the contact details provided below.
We aim to address privacy-related concerns clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will inform you of any extension and explain the reasons for it.
Unless otherwise provided in section 13, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, in particular where requests are repeated, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request the additional information necessary to confirm that person’s identity.